Privacy Policy
Effective date: October 8, 2025
1. Information we collect
We collect information that you provide directly and information collected automatically when you use the Services.
1.1 Information you provide
- Account & profile data: name, email address, phone number, profile photo, password (hashed).
- Property & listing data: property descriptions, photos, address, price, availability and related metadata you upload or submit.
- Communications: messages, reviews, ratings, booking details and other communications between users, agents and owners.
- Payments & transaction data: where applicable, payment identifiers and billing information provided to our payment processors (we do not store full card details).
1.2 Information collected automatically
- Device & usage data: device model, operating system, browser type, IP address, log files, pages and features visited, search queries and crash reports.
- Analytics & cookies: cookies, local storage and similar technologies to remember preferences and analyze usage.
- Location data: approximate or precise location if you grant location permission. You can disable location access in your device settings.
2. How we use your information
We use the information we collect to provide, maintain, and improve the Services, and to communicate with you:
- To create and manage your account, verify identity and prevent fraud.
- To enable property search, display listings, and facilitate connections between buyers, renters, agents and owners.
- To schedule and manage inspections, viewings and bookings.
- To process payments through third-party payment processors.
- To send transactional messages, updates, security alerts and marketing communications (you may opt-out of marketing emails).
- To personalize content, recommendations and advertising.
- To analyze usage, diagnose technical issues and improve our services.
4. Data security
We implement reasonable administrative, technical and physical safeguards designed to protect your information. Examples include encryption of data in transit and at rest, access controls, and regular monitoring. No system is completely secure; we cannot guarantee absolute security.
5. Data retention
We retain personal information only as long as necessary to provide the Services, fulfill legal obligations, resolve disputes and enforce our agreements. Retention periods vary by data type and purpose.
6. Your rights and choices
Depending on your jurisdiction, you may have rights to access, correct, export or delete your personal information. You can also:
- Update your profile information from your account settings;
- Disable location services via your device settings;
- Opt out of marketing communications by following the unsubscribe link in our emails or contacting us.
To exercise rights not available in your account settings, contact us at the address below.
7. Third-party services & links
Our Services may contain links to third-party sites or integrate third-party services (e.g., maps, analytics, payment gateways). These services have their own privacy policies and practices — we are not responsible for them.
8. Children
Our Services are not intended for children under 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, contact us and we will take steps to delete it.
9. International transfer
We may transfer and store information on servers located outside your country. When transferring personal data internationally we will take measures required by applicable law to protect your data.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy with a new effective date on www.nestfindr.ng and, where appropriate, notify you by email or in-app notification.
11. Contact us
If you have questions, requests or concerns about this Privacy Policy, please contact our Data Protection Officer:
Email: privacy@nestfindr.ng
Website: www.nestfindr.ng
Address: NestFindr, FCT - Abuja, Nigeria